Customer Support Technician
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About The Position
We are seeking a motivated and customer-focused individual to join our global Customer Excellence organization as a Customer Support Technician. This position is based in our Specops office in Philadelphia! The ideal candidate will possess a strong technical background including proficiency in Active Directory, great communication skills, and a proactive approach to problem-solving. We are looking for someone with a passion for delivering exceptional customer service and a commitment to continuous improvement, ensuring our customers receive timely and effective assistance. While relevant experience and education are valuable, we prioritize a positive attitude, a team-player mentality, and a strong willingness to learn over experience alone.
