Zillow's Customer Support team is dedicated to delivering exceptional service and support to our customers. As a Team Lead, you'll help foster a collaborative, motivating environment where advocates and managers work together to create positive experiences for both customers and team members. As a Customer Support Team Lead, you'll play a key role in empowering advocates, supporting managers, and driving improvements in customer experience. You'll have the opportunity to lead impactful projects, influence process and product decisions, and build a strong foundation for your career growth within Zillow Group.