As a Team Lead, you will oversee a group of Customer Support Specialists dedicated to providing exceptional service for a leading medical device and healthcare technology partner. You’ll ensure operational excellence, maintain compliance with industry standards, and uphold Crescendo’s high standards for customer experience and service quality. This role requires a strong background in managing technical or healthcare-related support operations, along with the ability to guide, motivate, and develop a team in a fast-paced, accuracy-driven environment.