Customer Support Specialist

Elevare BrandingHouston, TX
1d$47,000 - $51,000

About The Position

Elevare Branding is seeking a detail-oriented and client-focused Customer Support Specialist to join our Houston team. In this role, you will serve as a primary point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining the high service standards that define our brand. This position offers the opportunity to work in a fast-paced, team-driven environment where communication, problem-solving, and organizational skills are highly valued.

Responsibilities

  • Respond to client inquiries in a timely and professional manner
  • Provide accurate information regarding services, timelines, and processes
  • Resolve client concerns while maintaining positive relationships
  • Document interactions and maintain organized client records
  • Coordinate with internal departments to ensure seamless service delivery
  • Monitor and follow up on open cases to ensure full resolution
  • Identify opportunities to improve customer experience and internal workflows

Benefits

  • Competitive salary ($47,000 – $51,000 annually)
  • Full-time employment with stable schedule
  • Professional growth opportunities within a growing organization
  • Skill development through hands-on training and team collaboration
  • Supportive and professional work environment
  • Opportunities to contribute to high-impact branding initiatives
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