Snapdocs is looking for a Customer Support Specialist who’s energized by helping people, solving problems, and delivering a support experience that users genuinely appreciate. In this role, you’ll become an expert across our products and serve as a trusted guide for lenders, settlement agents, escrow officers, notaries, and consumers. You’ll handle chat, phone, and email support with accuracy and empathy, keeping our users moving forward and ensuring a smooth experience across the Snapdocs platform. If you’re someone who thrives in a fast-paced environment, enjoys continuous learning, and wants to play a critical role in customer satisfaction, this is the place for you.