Customer Support Specialist
About The Position
Responsible for maintenance of consumer records, ensuring compliance with HIPPA & confidentiality rules and regulations. Duties involve but are not limited to: compiling and checking documents for accuracy transporting documents maintaining files answers inquiries regarding policies and procedures assists the public and staff in filling out forms for records request files and maintains supplies, forms and records may perform data entry and retrieval may deliver, pick up, or receive documents, supplies, mail, equipment, or materials check for quantity and quality make arrangements for repairs and services Performs related work as assigned.
Requirements
- Good typing skills required
- Good spelling skills required
- Must be at least 18 years of age
- Have high school diploma or G.E.D.
- Must have a Texas driver’s license
- Must have a good driving record for the past 3 years
- Must be able to bend, stoop, kneel, crouch, squat, lift at least 25 lbs, reach over head, and sit for an extended period of time.
Nice To Haves
- Some experience in medical records
- Bookkeeping skills preferred
Responsibilities
- maintenance of consumer records
- ensuring compliance with HIPPA & confidentiality rules and regulations
- compiling and checking documents for accuracy
- transporting documents
- maintaining files
- answers inquiries regarding policies and procedures
- assists the public and staff in filling out forms for records request
- files and maintains supplies, forms and records
- may perform data entry and retrieval
- may deliver, pick up, or receive documents, supplies, mail, equipment, or materials
- check for quantity and quality
- make arrangements for repairs and services
- Performs related work as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
