Customer Support Specialist - Bilingual

Uline • Irving, TX

1d • $26 - $30 • Onsite

About The Position

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available. Why Customer Service at Uline? Learn: In-depth training helps you sharpen communication and problem-solving skills. Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Requirements

• High school diploma or equivalent.
• Excellent problem-solving, listening and communication skills.
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Nice To Haves

• Bachelor's degree preferred.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees