Alphabe Insight Inc-posted 1 day ago
$48,000 - $52,000/Yr
Full-time • Entry Level
Cincinnati, OH

We are seeking a motivated and professional Customer Support Specialist to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring a seamless experience. You will play a key role in maintaining our reputation for excellence while helping our students achieve their educational goals.

  • Provide timely and professional assistance to clients via phone, email, and chat
  • Resolve inquiries and issues with efficiency and accuracy
  • Maintain detailed records of client interactions and feedback
  • Collaborate with internal teams to improve processes and enhance client satisfaction
  • Ensure a positive and professional experience for all clients
  • Excellent communication and interpersonal skills
  • Strong problem-solving and critical thinking abilities
  • Ability to manage multiple tasks and prioritize effectively
  • High attention to detail and commitment to quality service
  • Comfortable working in a fast-paced, team-oriented environment
  • Competitive salary ($48,000 - $52,000 per year)
  • Opportunities for professional growth and advancement
  • Skills development through training and mentorship
  • Collaborative and supportive work environment
  • Full-time position with stable career prospects
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