Customer Support Specialist
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About The Position
MHC is an innovative, privately held international Software as a Service (SaaS) company committed to optimizing the speed, efficiency, and efficacy of information as it flows between people and systems. We're changing the way our customers work by automating content and processes across their core business functions. Our solutions accelerate digital transformation, allowing our customers to significantly increase productivity and improve communication by converting manual, complex or paper-based into highly automated digital processes. We are committed to our customers' success, and it shows. Our global team creates game changing success for over 1,200 organizations across 50 countries and 5 continents. For additional information visit: www.mhcautomation.com An ambitious professional ready to be a key member of our wider Customer Team. Our team is customer focused and comprised of tech-savvy and skilled troubleshooters that deliver exceptional support directly to our global customer base. The Customer Support Specialist will actively listen to customer's concerns and questions, leverage their analytical skills to identify the issue, and reference internal resources and apply their knowledge to guide the customer through the solution. They will understand the importance of keeping customer satisfaction at the core of their every communication and decision.
