Customer Support Specialist
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About The Position
The ideal candidate is a technically proficient and dedicated customer advocate capable of dissecting and resolving intricate customer queries; a self-starter driven by motivation to excel. This role suits someone eager to collaborate with various teams to identify, troubleshoot, and elevate customer concerns to our product and engineering teams. The ability to thrive in a dynamic, fast-paced setting, maintain meticulous attention to detail, and effectively influence cross-functional teams is essential. Working hours for this position are Monday - Friday with a start time of 9AM CDT-, +/- 2 hours as needed. Envoy is currently in office 4x per week Monday through Thursday.
