Customer Support Specialist - Optical
Craftoptics•Madison, WI
410d•$41,600 - $52,000
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About The Position
The Customer Support & Order Processing Specialist at CraftOptics serves as the first point of contact for clients, delivering exceptional service and support. This role involves advising customers on product options, providing post-purchase assistance, and ensuring smooth order processing. The ideal candidate will have strong communication skills and a customer-focused mindset, with interactions occurring primarily via phone, email, or web calls.
