Customer Support Specialist, Executive Community Relations (ECR) - Swing/Overnight Shift
Uber•Chicago, IL
427d•$59,280 - $59,280
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About The Position
The Customer Support Specialist for Executive Community Relations (ECR) at Uber is responsible for delivering high-quality customer support primarily during the overnight shift. This role involves handling escalated customer support issues, performing root cause analysis, and collaborating with cross-functional teams to improve customer support processes. The position requires strong judgment and problem-solving skills to address complex customer inquiries and enhance overall service delivery.
