Customer Support Specialist, Employee Support
Tapcheck Inc.•Plano, TX
294d•$20
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Customer Support Specialist, Employee Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience. Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contributing to the training of new team members, and actively participating in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider.
