Customer Support Specialist / Cashier / Receptionist - F/T - Elkton Ford
About The Position
Join the Hertrich Family of Dealerships and take the next step in your career with us! We're looking for a Full-Time Customer Support Specialist / Receptionist to help support our growing team. If you're passionate about delivering excellent customer service and thrive in a fast-paced, dynamic environment, we want to hear from you! Why Choose Hertrich? Hertrich Family of Dealerships is a well-established organization, proudly representing 24 dealerships, 15 Collision Centers, and 18 automotive brands across Delmarva and beyond. For three generations, we've been committed to serving our local communities, supporting over 90 organizations and charities. We offer an entrepreneurial culture where teamwork, integrity, and excellence are at the heart of everything we do. Join us for the chance to make a real impact in a company that values your contributions.
Requirements
- Strong communication skills (both verbal and written)
- Professional and friendly demeanor, both in person and on the phone
- Proficiency with computers and office equipment
- A positive work ethic and team-oriented attitude
- High school diploma or GED required
- Availability to work some evenings and Saturdays
Responsibilities
- Answering a multi-line phone system and providing assistance to callers
- Greeting and assisting customers in a friendly, professional manner
- Accurately processing cash and credit card transactions
- Using computer systems to process customer agreements, service tickets, and dealer exchanges
- General office duties such as filing, inventory management, and assisting the Office Manager with other tasks as needed
Benefits
- Competitive wages
- Comprehensive medical, dental, life, and vision insurance for you and your family
- Short- and long-term disability plans
- Paid vacation, personal/sick days, and holidays
- 401(k) plan with employer match
- Employee purchase discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
