Customer Support Specialist 2
Faithful Financial Co•Brentwood, TN
1d•$12 - $15•Remote
About The Position
We are hiring Remote Customer Service Representatives to support customers across various client accounts. This is a flexible, work -from -home role ideal for individuals with strong communication skills and a customer -first mindset.
Requirements
- High school diploma or equivalent
- Excellent verbal communication skills
- Reliable internet connection and quiet work environment
- Proficiency with Microsoft Office and general computer use
- Flexible schedule availability, including evenings/weekends
- Windows 11 desktop or laptop
- Minimum 16 GB RAM
- No Chromebooks or Apple devices
Nice To Haves
- Dual monitors recommended (not required at application)
- USB noise -canceling headset (not required at application)
- Hardwired internet connection (not required at application)
Responsibilities
- Handle inbound and outbound customer service calls
- Provide clear, helpful, and professional assistance
- Enter customer data accurately into our database
- Follow up with customers to ensure satisfaction
- Meet performance targets for advancement opportunities
Benefits
- Fully remote position – work from home office
- Starting pay of $12–$15/hour
- Flexible self -scheduling
- Advancement opportunities based on performance
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
