Fort Worth Transportation Authority-posted about 1 year ago
Full-time • Entry Level
Fort Worth, TX
Transit and Ground Passenger Transportation
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The Customer Support & Solutions Representative at Trinity Metro is responsible for providing accurate information about transportation services to the public. This role involves answering inquiries regarding bus, rail, and on-demand services, as well as handling reservations for paratransit services. The representative will work under the direction of the Customer Relations Manager and must exercise judgment in sensitive situations while ensuring a courteous and efficient service to customers.
