customer support representative

RandstadFranklin, TN
430d$33,280 - $35,360

About The Position

The Customer Support Representative plays a vital role in ensuring customer satisfaction by providing exceptional assistance and resolving inquiries related to products and services. This position involves engaging with customers through various communication channels to enhance their experience and address any issues they may encounter.

Requirements

  • 2 years of experience in customer support or related field
  • High school diploma or equivalent

Nice To Haves

  • Active Listening
  • Telephone Etiquette
  • Empathy
  • Typing Skills
  • Client Service

Responsibilities

  • Order entry
  • Account support
  • Sales rep support
  • Consumer relations: email and telephone
  • Troubleshoot customer problems
  • Process requests for return authorizations

Benefits

  • Health insurance
  • Incentive and recognition program
  • 401K contribution
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