GloryBee Foods-posted 8 months ago
Full-time • Entry Level
Eugene, OR
Merchant Wholesalers, Nondurable Goods
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The Customer Support Representative at GloryBee plays a critical role in managing customer interactions and order processes, ensuring a seamless experience from inquiry through delivery. They handle the entire order lifecycle using ERP and CRM systems, process EDI transactions, and oversee end-to-end fulfillment. Acting as the main point of contact for customer inquiries, they collaborate closely with sales, logistics, warehouse, and accounting teams to provide real-time updates, resolve issues, and ensure orders align with inventory and customer specifications.
