Customer Support Representative (Remote)
Lylu Wear•New York, NY
6h•Remote
About The Position
Lylu Wear is hiring a Customer Support Representative (Remote) to support our Distribution Department in New York. This role focuses on order-related assistance and customer communication across our supply and delivery flow. Remote position. Applications are accepted from New York/New Jersey residents only.
Requirements
- Previous customer support experience preferred.
- Strong written communication skills.
- Comfortable working with CRM or support tools.
- Organized and detail-oriented mindset.
- Must be currently based in New York/New Jersey.
Responsibilities
- Respond to customer inquiries about orders and deliveries.
- Coordinate with distribution and warehouse teams.
- Track shipments and resolve delivery issues.
- Update order status in internal systems.
- Ensure clear and timely customer communication.
Benefits
- Remote work within New York/New Jersey.
- Part-time or full-time flexibility.
- Structured onboarding and training.
- Supportive and collaborative team.
- Long-term growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
