Customer Support Representative
About The Position
Global Star is a fast-growing company in Birmingham, Al dedicated to delivering innovative solutions and top-tier customer experiences. We represent exciting new clients across multiple industries and pride ourselves on a customer-first approach. Our team is passionate about problem-solving, relationship building, and driving results—and now we’re looking for motivated individuals to join us. We are seeking Customer Support Representatives who are energetic, detail-oriented, and customer-focused. In this role, you’ll be the first point of contact for our customers—providing product information, resolving concerns, and ensuring every customer leaves with a positive impression. This position offers weekly pay, full training, and opportunities for growth in a supportive environment. If you enjoy working with people and want to take the next step in your career, this is the perfect opportunity.
Requirements
- Must be 18 years or older.
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Ability to multitask and stay organized in a fast-paced setting.
- Reliable transportation for on-site work in Birmingham.
- Positive, solution-focused attitude with strong attention to detail.
Nice To Haves
- Prior customer service or retail experience preferred, but not required.
Responsibilities
- Provide professional, friendly customer support in person and over the phone.
- Answer questions about products, services, and promotions.
- Resolve customer issues with empathy and accuracy.
- Process payments and transactions securely and efficiently.
- Maintain an organized and welcoming customer service area.
- Stay current on product knowledge, promotions, and company updates.
- Support team members to achieve performance goals.
- Assist with merchandising and administrative tasks as needed.
Benefits
- Weekly Pay for consistent compensation.
- Comprehensive Training and ongoing support.
- Career Growth Opportunities with a rapidly expanding company.
- Supportive Team Culture built on collaboration and success.
- Recognition programs for top performers.
- Employee discounts on select products and services.
- Flexible scheduling (based on business needs).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
