Customer Support Representative
Medely
263d
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About The Position
Medely is seeking a motivated Customer Support Representative to join our Customer Support team. Our mission is to provide best-in-class support to our end users – both healthcare facilities and healthcare professionals alike. In this role, you will serve as the first point of contact for the Medely customer base across the entire customer lifecycle, from application and onboarding to booking shifts, payment/billing questions, and general platform education. Your focus should always be on creating the best possible support experience while exercising a one-contact resolution mindset.
