Customer Support Representative, Intuit TurboTax - Remote

Working Solutions • Baton Rouge, LA

408d • $33,280 - $39,520 • Remote

About The Position

Working Solutions is seeking tech-savvy independent contractors to provide customer support for Intuit TurboTax from the comfort of their homes. This role offers the flexibility to create your own schedule while assisting customers with software navigation, locating prior returns, and managing various support channels.

Requirements

• Sincere desire to assist customers.
• Tech-savvy and proficient with computers.
• Ability to multi-task and navigate multiple systems.
• Communicate with a friendly tone and professional demeanor.

Nice To Haves

• Experience in customer service roles.
• Familiarity with tax software or financial services.

Responsibilities

• Assist customers with software navigation for Intuit TurboTax.
• Help customers locate prior returns and amendments.
• Escalate calls when necessary.
• Provide support via phone, video chat, and traditional chat channels.

Benefits

• Flexible schedule
• Work from home
• Referral program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: No Education Listed
• Number of Employees: 101-250 employees