Customer Support Representative II
Management Science Associates•Tarentum, PA
437d•Remote
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About The Position
The Customer Support Representative II role at Management Science Associates, Inc. (MSA) involves developing and managing relationships with distributor accounts, ensuring compliance with program requirements, and providing excellent customer service. The position requires logging communications, resolving customer data issues, and performing data file edits while maintaining detailed records. This hybrid role allows for remote work with occasional in-office requirements, primarily targeting candidates in the Pittsburgh, PA region.
