Customer Support Representative - Bilingual Spanish/English
Veriforce•Covington, LA
442d
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About The Position
The Customer Support Representative I (CSR I) role is focused on providing exceptional customer service through various communication channels, including phone, email, and live chat. The representative will assist customers with product and service inquiries, resolve issues, and ensure customer satisfaction while adhering to service level agreements (SLAs). This position requires bilingual proficiency in Spanish and English and involves completing a certification program to enhance product knowledge and service skills.
