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At Caesars Digital, we’re redefining the future of gaming and entertainment through cutting-edge technology, personalized customer experiences, and a relentless focus on innovation. As we expand our digital footprint, we’re looking for a manager to help us deliver seamless, data-driven customer interactions across voice and digital channels. We’re seeking a highly organized and detail-oriented Customer Support Optimization Manager to join our Customer Operations team. As a Customer Operations Optimizations Manager, you will play a critical role in ensuring our customer-facing applications are optimized for continued growth in our digital businesses. Your work will directly impact customer retention metrics within the digital business.
