Customer Support Operations Tools Lead
Flex•New York, NY
432d•$90,000 - $115,000
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About The Position
The Customer Support Operations Tools Lead at Flex is responsible for managing and optimizing customer service technology tools to enhance the efficiency of customer support operations. This role involves collaboration with various teams to ensure seamless integration and functionality of tools like Zendesk and Slack, while also focusing on data analysis and project management to drive improvements in customer service performance.
