Customer Support Escalation Agent (Graveyard Shift)

Fast Growing Technology StartupSan Francisco, CA
387d$41,600 - $52,000

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About The Position

The Customer Support Escalation Agent role is designed for detail-oriented individuals who thrive in a fast-paced technology startup environment. This position focuses on resolving escalated customer inquiries, troubleshooting issues, and ensuring high-quality customer interactions. The ideal candidate will work collaboratively with team members to improve processes and enhance customer satisfaction while adapting to new challenges and technologies.

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