Customer Support Engineer
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About The Position
As a Customer Support Engineer at a pioneering AI company, you'll be the driving force behind our customers' success with state-of-the-art GPU clusters and generative AI solutions - from training to fine-tuning and inference. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as the ultimate product expert and first line of technical defense. Acting as a vital feedback loop, you'll bridge the gap between customers and our internal Product and Sales teams, driving continuous improvement of our offerings. This is an exciting opportunity for a tech-savvy professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment.
