Customer Support Coordinator
Siemens•Harleysville, PA
231d•$34,300 - $58,800
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About The Position
The Product Selection Specialist supports customers with price and availability, simple product identification and/or cross-referencing. The individual recognizes when to refer to an appropriate specialist for more advanced technical support and/or problem resolution, and when/how to escalate customer concerns when warranted. This individual utilizes SAP and CRM software, as well as Siemens proprietary support tools to address customer inquiries.
