Customer Support Coordinator
About The Position
Our client recently completed an acquisition and is working through a backlog of service and dispatch requests. This 3-month assignment is critical to helping them get back on track—your contribution will make an immediate impact! Join our client and help keep operations running smoothly! We’re looking for a detail-oriented Customer Support Coordinator to support service scheduling and dispatch functions. This role is critical to ensuring timely service delivery and exceptional customer experiences. If you thrive in a fast-paced environment and have strong organizational skills, we want to hear from you!
Requirements
- High school diploma or equivalent
- Previous experience in call center and customer service
- Proficiency with Microsoft Office (Outlook, Excel, Word)
- Bilingual (Spanish/English)
Responsibilities
- Coordinate and schedule service delivery requests accurately and efficiently
- Communicate with internal teams to confirm dispatch and timing
- Process account updates, cancellations, and service changes
- Maintain organized records of service requests and scheduling activities
- Provide administrative support for billing and collections
- Assist with reporting and documentation for operations
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
