Customer Support Associate (Remote)

Futura Marketing • Madison, WI

2h • $21 - $26 • Remote

About The Position

Futura Marketing is hiring a remote Customer Support Associate in Madison. This is a part-time position within our distribution team. Weekday daytime shifts only. No experience required — training provided. Pay: $21–$26/hour.
Based in Madison and ready to work remotely? Apply now to become a Customer Support Associate at Futura Marketing. A short resume is required — we’ll handle the rest!

Requirements

• No previous experience required
• Good written English skills
• Basic computer proficiency
• Attention to detail
• Reliable and self-motivated
• Must reside in Wisconsin
• Available during daytime shifts

Responsibilities

• Respond to customer inquiries via email
• Update order and shipping information
• Resolve delivery issues and delays
• Follow service workflow guidelines
• Escalate complex cases when needed
• Maintain accurate support records
• Use internal tools for communication

Benefits

• $21–$26 per hour
• Remote work from anywhere in Wisconsin
• Part-time, weekday-only schedule
• Paid training and onboarding
• Supportive digital work culture
• Simple hiring process
• Tools and guidance provided

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed