Customer Support Associate
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About The Position
DebtBook was created and continues to develop in partnership with the government and nonprofit finance industry. At DebtBook, the Client Support team drives great client outcomes, through responsive, customer-focused service. We look at every interaction with our customers as an opportunity to learn and improve ourselves, our team, and our product. You will be involved in all aspects of product support, including answering questions, updating client data, demonstrating the product, educating clients and more. DebtBook looks to the Client Support team members for input on key decisions to improve the entire client experience. This role will support a national client-group and regularly provides Client Support from 10am-7pm Eastern.
