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The Financial Customer Associate (FCA) role at Fidelity Investments is a full-time position focused on providing exceptional customer service to clients regarding their financial needs, particularly related to 401k accounts. This position serves as a gateway to a rewarding career in financial services, where associates will help customers make informed decisions and achieve their financial goals. The role includes a comprehensive training program to equip new hires with the necessary skills and knowledge to succeed in the financial services industry.