Customer Support Agent
About The Position
Stampin’ Up! is in an exciting season of transformation—and we’re looking for people who are energized by change, not intimidated by it. If you’re a positive problem-solver with a people-first mindset, an empathetic nature, and the courage to lean into growth, you might be exactly who we’re looking for. Between supporting our global sales force (our beloved “demonstrators”) and creating the world’s best stamps, ink, and paper, we believe in showing up for people—our customers and each other—while building what’s next together. Sound like your kind of challenge? Keep reading. Why You’ll Love It Here Wicked-awesome benefits package (seriously, compare it) Friday dress code every day (hello, jeans) Extreme crafting experiences (optional, but fun!) Generous paid time off (work/life balance matters Tuition assistance & 401(k) with company match Our Contact Center, Reimagined No cold calling. No sales quotas. No weekends. Just meaningful conversations, real problem-solving, and the space to focus on what matters most—delivering exceptional service while maintaining a healthy work/life balance.
Requirements
- High school diploma or equivalent
- Comfort with technology (computers, software, phone systems)
- Strong verbal and written communication skills
- Ability to sit for extended periods
Nice To Haves
- Previous call center or customer service experience preferred
- A positive attitude, adaptability, and a genuine desire to help others
Responsibilities
- Live our core values: caring about people first, acting with courage, bettering our best, and owning it
- Create positive, empowering experiences in every interaction
- Resolve demonstrator concerns with empathy, integrity, and accountability
- Provide friendly, professional support on inbound contacts while meeting productivity and quality standard
- Stay knowledgeable on products, promotions, events, and the Demonstrator Compensation Plan
- Jump in to support special projects and company initiatives as we continue to evolve
Benefits
- Wicked-awesome benefits package
- Friday dress code every day
- Extreme crafting experiences
- Generous paid time off
- Tuition assistance
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
