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Ascent Pro Support operates a 24/7/365 contact center in support of one of the largest tire and rubber companies in the world. We are based in Muscatine, IA, but our agents work 100% remotely. We have a wonderful team and need to add customer support agents on second shift only. The ideal candidate will have excellent customer service and computer skills. Ascent requires a private, quiet home office area with your own computer and equipment. Computer specs and internet speeds will be checked prior to employment. Our training is conducted via Microsoft Teams. Training occurs Monday through Friday from 8am-4pm CST and will last two weeks. 100% training attendance and participation is a requirement. Though the position is remote, we are only authorized to hire employees in the following states: Arkansas, Indiana, Iowa, Kansas, Missouri, Nebraska, Oklahoma, Tennessee, Texas, or Wisconsin. Exceptions will not be made regarding location. Employee must perform the work from their home office, not an alternate location.
