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At Acuity Scheduling, we are at the forefront of transforming how businesses manage their time. As a market leader serving over 250,000 businesses globally and processing hundreds of millions of appointments annually, we are committed to creating seamless and powerful solutions for our customers. Our mission is clear: empower businesses and individuals to make the most out of their time. We are seeking an exceptionally driven and resourceful Customer Support Advisor to join our remote team in Ireland. You'll be challenged to leverage your critical thinking, empathy, and product expertise to solve complex issues and deliver extraordinary experiences. As a member of our team, you'll not only solve problems—you'll elevate our brand, identify opportunities for improvement, and become a key advocate for our customers' success. This remote role reports to an Acuity Scheduling Customer Support Team Lead. You will begin on Monday June 9, 2025. We are looking for candidates located in Central or Mountain Time only. All shifts are assigned on a rotating 6 month basis driven by how and when our customers contact us for assistance. If you thrive in dynamic environments, enjoy tackling complex puzzles, and are passionate about providing exceptional support, this is the role for you.
