Customer Support Administrator

Old Republic Title Company • Wilmington, NC

391d

About The Position

The Customer Support Administrator role at Old Republic Title is a part-time position focused on delivering exceptional customer service while managing various administrative tasks. This position is ideal for organized and detail-oriented individuals who thrive in a fast-paced environment and enjoy being part of a collaborative team.

Requirements

• Strong attention to detail and the ability to multitask
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• A positive, professional demeanor and excellent communication skills
• Dependable, reliable, and punctual with your work schedule
• Willingness to learn, grow, and contribute to a team-focused culture

Responsibilities

• Respond to customer requests via phone and email with professionalism and care
• Manage incoming and outgoing mail efficiently
• Process and handle legal documents with accuracy
• Assist with filing and general clerical duties to keep the office running smoothly
• Provide responsive, high-quality customer service
• Utilize organizational skills to prioritize and complete tasks

Benefits

• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee's primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: No Education Listed