Customer Supply Chain Specialist

Stanley Black & Decker, Inc. • New Britain, CT

11d • Hybrid

About The Position

Customer Supply Chain Specialist Towson, MD/ New Britain, CT/Valley City, OH -Hybrid Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As the Customer Supply Chain Specialist, you will be a critical part of the team working closely with Sales and Customer Fulfillment to help manage the customer relationship and expectations with regards to orders and shipment timing. You will work as a hybrid employee We are looking for candidates with exceptional interpersonal communication and customer service skills that can work in an often fast-paced environment with the ability to prioritize their workload. You’ll get to:

Requirements

• College degree preferred but not required for position. A desire for further education and future advancement is encouraged if candidate does not have a degree.
• Sales and/or customer service experience is a plus.
• SAP experience
• Exceptional interpersonal communication and customer service skills are required to succeed.
• Proficient in Excel (formula include but not limited to: vlookup, sumifs, ifs)
• Very light travel to the customer as needed for annual meetings.
• Local travel for store walks and SBD factories and/or warehouses approximately once per season.

Nice To Haves

• Sales and/or customer service experience is a plus.

Responsibilities

• Daily order/inventory management.
• Managing shipping and logistics within SBD factories.
• Monitoring production schedules to then be effectively communicated with appropriate internal and external stakeholders.
• Internal/external sales reporting and supply pacing to the customer’s expectation.
• Maintenance of all order management systems.
• Regular communication with customer replenishment and logistics teams

Benefits

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level