Customer Supply Chain Process Planner

McCormick • Cockeysville, MD

272d • $74,330 - $130,080

About The Position

As part of the North American Supply Chain organization, the Customer Supply Chain Process Planner is the analytical and managerial resource that has responsibility and accountability to create, analyze and manage customer supply chain metrics. The scope would include all aspects of data gathering and reporting capabilities to influence improvement in supply chain efficiencies for the following focus areas: replenishment and promotional forecast data to support customer demand and production planning, customer inventory, cost targets, customer service objectives, order pattern data collection and analysis, fines and fees data with root cause and corrective action, and transportation and distribution efficiencies data. This resource is responsible for providing value-added insights on improvements in efficiency and reduction of supply chain cost. This resource also influences the management of a Supply Chain Analyst II who is dedicated to similar objectives.

Requirements

• Bachelor's Degree in Supply Chain, Data Analytics, Finance, Business or related field
• Experience with (SAP/APO/ Power BI, Tableau) & Advanced Planning Systems or comparable ERP system
• Advanced user of MS Excel
• Proficiency in Power BI, Power Point, Word, Tableau
• Excellent analytical skills - ability to manage & manipulate large amounts of data & convert to clear business information.
• Demonstrated ability to analyze, trouble-shoot, problem solve and resolve complex issues.
• Ability to manage medium/large projects and/or process improvement initiatives with cross functional teams using advanced influencing & leadership skills.
• Outstanding communication, organization, and coaching skills.
• Demonstrated ability to comfortably present to all levels of leadership in and out of the Supply Chain.
• Leadership - supervisory responsibility, with support. Self-management of own workload. Handles multiple medium/large projects under the direction of manager or team member and can identify process improvement opportunities.
• Decision Making - Exercises discretion regarding data points and method of evaluation.

Nice To Haves

• Data Analytics Degree or Certification, Supply Chain Certification(s)-APICs, etc.
• Experience with specific key account customer dashboards and tools
• CPG experience
• VMI experience
• Proficiency with Access, Sequel, Python

Responsibilities

• Develop excellent reporting capabilities to enable collaboration and recommendations with internal departments including Customer Supply Chain, Customer Service, Demand Planning, Sales, Sales Planning, Supply Planning, Distribution and Transportation to ensure McCormick meets internal and external customer objectives including process improvements, cost reductions, service issue resolution, and efficiency metrics.
• Serve as a McCormick expert in customer data and systems, provide recommendations on McCormick & Co., Inc. system settings and customer settings, utilizing expertise, ensuring all McCormick & Co., Inc. constraints, service settings, lead time, profiles, and all components of the supply chain are accurate and optimal.
• Manage a portion of the Supply Chain Analyst's time and priorities dedicated to the development of tools to support the analysis and presentation of data on the customers' supply chains.
• Collaborate with assigned customers and CSC Managers to define expectations, align processes, develop goal transparency and alignment, and gain product and supply chain insights to ensure effective business plans are established to support customer intimacy.
• Effectively communicate internally and externally to support issue resolution and drive awareness against business performance metrics.
• Other duties as assigned

Benefits

• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• Wellbeing programs including Physical, Mental and Financial wellness
• Tuition assistance
• Comprehensive health plans covering medical, vision, dental, life and disability benefits
• Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
• Retirement and investment programs including 401(k) and profit-sharing plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Manufacturing
• Education Level: Bachelor's degree