Customer & Supplier Data Administrator

Default•Chattanooga, TN

1d•Onsite

About The Position

The Customer & Supplier Data Steward Administrator processes all requests for customer and supplier data change request across multiple ERP platforms used by Astec Business Services. The Administrator accurately inputs and updates customer/supplier records, including contact info, tax data, banking details etc. in a variety of databases. The Customer & Supplier Data Steward Administrator maintains organized digital records and adheres to data security standards and the data governance currently in place.

Requirements

High School diploma or equivalent
The individual should be well organized, able to handle multiple tasks and be able to prioritize and change directions when necessary.
The individual should demonstrate dependability and have a high degree of accuracy.
The individual should have a strong focus on customer service.
The individual should possess basic verbal and written communication skills and ability to work effectively as part of a team.

Nice To Haves

Experience with ERP and Data Management systems preferred.

Responsibilities

Create new data profiles for customers and suppliers and manage changes per request; including name, address, credit limit, terms, contact information, classification, payment terms, bank information etc. as requested.
Ensure data follows global design and customer and supplier master SOP, policies, and quality requirements.
Create data profiles that are accurate and consistent with standardized formats.
Enforce approval rules for creation of data profiles and changes.
Ensure requests are triaged appropriately and timely.
Assist Manager with SOX internal controls and internal/external auditors by providing requested documentation for their review.
Assist Manager with projects related to customer and supplier data cleanup as needed.
Provide recommendations to leadership on required updates related to data governance policies, practices, and guidelines.
Provide credit package to internal and external customer as needed (credit application, references, tax exemption form etc) and perform an initial credit review.
Maintain, document, and consult on customer and supplier information related to tax exemption status and tax identification (W9, tax exemption certificate, etc).