About The Position
The Customer Success Job Family focuses on cultivating strong client relationships, driving retention, and identifying upsell opportunities by ensuring satisfaction, promoting service adoption, and supporting business goals. The Customer Success Supervisor plays a key role in maintaining client satisfaction, resolving issues, and identifying growth opportunities through strategic engagement, performance monitoring, and data-driven insights. This role also manages a high volume of accounts, contributing to scalable retention and revenue growth.
Requirements
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Benefits
- Medical/prescription drug coverage
- Dental & Vision Benefits
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- Educational Assistance Program
- 401(k) retirement program
- Vacation
- Paid Holidays and Personal time
- Paid Sick/Family and Medical Leave time as required by law
- Discounted Employee Stock Purchase Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
