Customer Success Strategist
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About The Position
The Hearst StoryStudio is responsible for the ideation and development of custom content programs across the Hearst Newspaper and Broadcast Divisions. Since our inception in January 2015, we have created over 10,000 stories for our brand partners, in 20+ verticals ranging from travel, non-profits, real estate, finance, retail, healthcare, and much more. Simply put, we create content for our brand partners. We are seeking a high-energy professional to join our team as a Customer Success Strategist. This role combines sales acumen with exceptional customer service to deliver integrated marketing solutions and ensure an outstanding client experience. You will work closely with Account Executives, the Director of Client Success, VPs of Sales, and other senior team members to drive campaign success, develop leads, and exceed client expectations.
