Customer Success Specialist
3Pl•Mount Clemens, MI
407d•$45,000 - $45,000
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About The Position
The Customer Success Specialist plays a crucial role in ensuring client satisfaction and optimizing service delivery within a 3PL company. This position serves as the primary point of contact for clients, focusing on building long-term partnerships and addressing logistics needs efficiently. The specialist will guide clients through onboarding, monitor performance metrics, resolve issues, and identify growth opportunities to enhance client retention and satisfaction.
