Customer Success Specialist - Modern Retail
CDK Global
291d•$64,800 - $82,000
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About The Position
The Customer Success Specialist is responsible for delivering exceptional customer service to our clients by leveraging expertise in products, workflows, and industry knowledge. In collaboration with the client's dedicated CSM, the Customer Success Specialist utilizes in-depth product knowledge to highlight the value of CDK products. This includes answering complex questions, offering valuable training to key stakeholders, and conducting advanced analysis of customer needs across various products or workflows.
