Customer Success Specialist (EMEA)

Float.AgNew York, NY
441d$85,272 - $85,272Remote

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About The Position

The Customer Success Specialist (EMEA) at Float is a vital role focused on enhancing client satisfaction and retention by providing tailored support to self-serve clients. This position involves onboarding new clients, delivering training, and collaborating with the Customer Success Management (CSM) team to ensure clients are effectively utilizing Float's software. The specialist will leverage both AI and human support to address customer inquiries, manage client relationships, and create resources that empower customers to maximize their use of the product.

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