Customer Success Representative
About The Position
AutoHDR is the fastest growing AI startup in real estate media. We train custom image editing models for real estate, and are currently editing 15% of all US real estate listings! Join our team and work with an exceptional team to build cutting edge products and continue growing 20% month over month! Our vision is to produce the majority of media for the real estate industry - and you can join early on. The role: Call un-subscribed customers to collect feedback and conduct our winback process Call customers who report low quality ratings in realtime to proactively prevent churn. Consult them on how to prevent the issue & share upcoming product updates. Proactively call existing users to collect feedback and proactively mitigate any churn risks.
Requirements
- Background working with real estate photographers or editing companies
- Understanding of HDR or flambient real estate photo workflows
- Perfect English fluency and no accent
Responsibilities
- Make sure 100% of tickets from un-subscribed customers and low quality ratings are called through every single day.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
