Customer Success Rep II
About The Position
The CSR in this role will also provide operations back-office support to customers and internal teams across the Security and Access Solutions (SAS) LenelS2 business to assist in resolving digital access issues, user onboarding needs and data validation. This role will work closely with the My Buildings team to manage support needs and escalations, along with future enhancements. The CSR demonstrates knowledge/competency in the LenelS2 Product & Service Suite and helps the customer achieve the value committed with high focus to accelerate the first time to value. The CSR will become a subject matter expert and will identify the right business use cases where future offerings can be applied. The position reports to the Customer Success Leader of the SAS Services organization and is part of a customer focused, self-managed team. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
