Customer Success Project Manager (NY2) (1771)

CoreSite Realty • Secaucus, NJ

69d • Hybrid

About The Position

The Project Manager is responsible for the timeliness, accuracy, and customer satisfaction related to customer deployments and expansions within identified geographic markets. The Project Manager will generally focus on supporting customers in identified geographic markets, but may be required to manage multi-market deployments that happen in tandem. The Project Manager will lead and coordinate inter-departmental activities to ensure accurate and timely deployments. The Project Manager will coordinate customer business requirements with Sales Engineering and Data Center Operations, and will interact regularly with Sales and Marketing. The Project Manager will support Sales in pre-sales demonstrations and is responsible for ensuring a smooth and successful customer experience.

Requirements

• Proven experience in project management, preferably in a technology or data center environment.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments.
• Customer-focused mindset with a commitment to satisfaction.

Nice To Haves

• Experience in the data center or telecommunications industry.
• Familiarity with project management software and tools.
• Knowledge of sales processes and customer relationship management.

Responsibilities

• Ensure timely and accurate customer deployments and expansions.
• Manage multi-market deployments as needed.
• Lead and coordinate inter-departmental activities for deployments.
• Coordinate customer business requirements with Sales Engineering and Data Center Operations.
• Interact regularly with Sales and Marketing teams.
• Support Sales in pre-sales demonstrations.
• Ensure a smooth and successful customer experience.

Benefits

• Opportunities for professional growth and development.
• Collaborative work environment.
• Recognition and celebration of team wins.

What This Job Offers

• Career Level: Mid Level
• Industry: Real Estate
• Number of Employees: 251-500 employees