Customer Success Professional

Honeywell International • Nebraska City, NE

399d • Hybrid

About The Position

As a Customer Success Professional at Honeywell, you will be instrumental in ensuring the success and satisfaction of key customers. This role involves building and maintaining strong relationships, understanding customer business needs, and providing tailored solutions. Your expertise will contribute to customer retention, expansion, and overall business growth, while working in a hybrid environment out of Raleigh, NC.

Requirements

• Minimum of 3 years of experience in customer success or account management
• Proven track record of building and maintaining strong customer relationships
• Excellent communication and presentation skills
• Strong problem-solving and negotiation abilities
• Experience working with CRM software and customer success tools

Nice To Haves

• Bachelor's degree in Business Administration, Marketing, or a related field
• Passion for customer success and satisfaction
• Ability to work self-reliantly and as part of a team
• Strong guiding and mentoring skills
• Proactive and results-oriented mindset
• Continuous learning and adaptability

Responsibilities

• Build and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services
• Comprehend customer business needs and provide tailored solutions to meet their requirements
• Work with cross-functional teams to drive customer-centric initiatives and ensure seamless customer onboarding and implementation
• Analyze customer data and provide insights to drive continuous improvement and enhance the customer experience

Benefits

• Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree