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We are seeking an experienced Customer Success Operations Analyst to join our post-sales operations team as a high-impact individual contributor. This role is central to our efforts in maximizing customer retention and renewal success. The analyst will own the Available to Renew (ATR) pipeline, develop forecasts for renewal bookings and churn risk, and deliver insights that inform strategic and tactical decisions across Customer Success and Renewals. This position is ideal for a data-driven problem solver with 6+ years of experience, deep SQL and Excel skills, and a passion for optimizing post-sales outcomes in a fast-paced SaaS environment.